Questions
Something not covered here? Ask Leo.
Where is The Comfort Den?
At 5536 Rupert Street, Vancouver, BC V5R 2K5, in the Renfrew-Collingwood neighbourhood of East Vancouver. Kingsway's restaurants are within a 15-minute walk, Joyce-Collingwood SkyTrain station is 1.2 km away, and Burnaby's Central Park is 2 km east.
How many guests can stay?
The Comfort Den, upstairs, sleeps up to 6 in three queen bedrooms, with a crib. The Den Retreat, on the garden level, sleeps up to 5 with a king, a queen and a sofa bed. Book the whole house for up to 11.
How do I book?
Pick a suite and your dates, then send a quote request by WhatsApp (604-218-6822) or email ([email protected]). Leo usually replies within the hour with the price and how to confirm.
How much does it cost?
Prices depend on the suite, your dates and how long you stay, so Leo quotes each stay directly. Booking direct means no Airbnb or Booking.com service fees on top.
Why book direct instead of on Airbnb or Booking.com?
You skip the platform's service fees, and you deal with Leo directly from your first message to check-out.
What are the check-in and check-out times?
Check-in is from 4 PM to midnight with a smart lock, and check-out is by 10 AM. Early check-in and late check-out are often possible if you ask ahead.
Can I park there?
Yes, for free. The Comfort Den has the driveway on the right side of the house (please reverse in, as the road is busy). Den Retreat guests park free on the surrounding streets.
How far is it from downtown and the airport?
The Comfort Den is about 20 minutes from downtown Vancouver by car, or 30 by transit. The 19 bus stops on Kingsway a two-minute walk away and runs straight downtown, Joyce-Collingwood SkyTrain station is 1.2 km away, and Vancouver International Airport (YVR) is about 11 km.
Can I get to Stanley Park without a car?
Yes. The 19 bus stops on Kingsway at Rupert Street, about 140 m from The Comfort Den, and runs through downtown to Stanley Park with no transfers. The R4 RapidBus to UBC stops on East 41st Avenue, about 200 m away.
Is it big enough for a large family?
Yes. The whole house has five bedrooms and sleeps up to 11, with two full kitchens, two big living rooms, two dining tables, a large private patio (sundeck) upstairs and a big backyard garden with a picnic table and rope swing.
Is it good for families?
Yes. Children of all ages are welcome, there's a crib in The Comfort Den, and the big backyard garden has a rope swing and a picnic table. Extra beds are available on request.
Can we book both suites?
Yes. The whole house sleeps up to 11 across five bedrooms, with two kitchens and two separate entrances.
Is breakfast included?
No, but both suites have a full kitchen with a coffee machine and kettle, and there are cafes and bakeries along Kingsway.
Is there a dishwasher?
No. Both kitchens have a full set of dishes, pots and pans, but washing up is by hand.
Is it quiet?
The house sits on a busy road, but guests say it's very quiet once you're inside. Quiet hours are 10 PM to 7 AM.
Do you take long stays?
Yes, 30 nights or more are welcome, including work, film-crew and medical stays. Ask Leo for a quote.
What's the cancellation policy?
Cancel at least 14 days before check-in for a full refund. For later changes, message Leo.
Are pets allowed?
No. The Comfort Den doesn't allow pets, smoking anywhere on the property, or parties. For a small gathering, ask Leo first.
Is The Comfort Den licensed?
Yes. It holds City of Vancouver business licence 26-162857 and BC short-term rental registration H163156954.
Is there a pool, spa or restaurant?
No. It's a home, not a hotel. Kingsway's restaurants are a short walk away.